Table of Contents
- Introduction
- Scope of This Policy
- Who We Are
- Information We Collect
- How We Collect Information
- Why We Use Information
- Legal Bases for Processing
- Cookies and Similar Technologies
- How We Share Information
- Service Providers and Processors
- Data Retention
- Security of Information
- International Data Transfers
- Your Privacy Rights
- Privacy for Children
- Marketing Communications
- Third Party Links
- Automated Decision Making
- Do Not Track Signals
- Data Breach Response
- Complaints
- Changes to This Policy
- How to Contact Us
1. Introduction
BBCS KENNEDY LLC respects the privacy of every person who visits this website, contacts our studio, or engages our services. This Privacy Policy explains what information we collect, why we collect it, how we use it, how long we keep it, and the choices available to you. It applies to this website and to the professional services we provide in the field of computer integrated systems design.
We wrote this policy in plain language on purpose. If a passage is unclear, please write to admin@bbcskennedy.lat and we will explain it. We would rather answer a question than have a reader guess at our meaning.
The developer and operator of this website is BBCS Kennedy, acting through BBCS KENNEDY LLC. Our registered place of business is 1354 W Van Buren Ave, Salt Lake City - 84104-2914, United States (US). Throughout this policy the terms we, us and our refer to BBCS KENNEDY LLC.
2. Scope of This Policy
This policy covers personal information processed through our public website, through email and telephone contact with our studio, and through our client engagements where we design, document or support integrated systems. It does not cover the independent privacy practices of any third party platform that a client chooses to use, even where we helped to connect that platform to another system.
Where we act as a service provider for a business client, that client remains responsible for the personal information held inside its own systems. In those situations we process information only on documented instructions and according to the written agreement that governs the engagement. This policy describes our own practices as a business and as the operator of this website.
3. Who We Are
BBCS KENNEDY LLC is a computer systems design studio working within Computer Systems Design and Related Services, and specifically within computer integrated systems design. We plan, engineer and document the connective fabric that allows structured operations to run reliably.
Our studio address is 1354 W Van Buren Ave, Salt Lake City - 84104-2914, United States (US). Our contact email address is admin@bbcskennedy.lat and our contact telephone number is +16067279416. For any privacy question, request or concern, these are the correct channels to use.
4. Information We Collect
The information we collect depends on how you interact with us. We keep collection to the minimum needed to answer you, deliver our services and meet our legal duties.
Information you give us directly
- Your name, so that we can address you correctly.
- Your email address, so that we can reply.
- Your telephone number, if you choose to provide it.
- The subject and content of any message you send us.
- Business details such as your organization name and role, where relevant to an enquiry.
- Information you provide during a client engagement, including system inventories and workflow descriptions.
Information collected automatically
- Standard technical information such as browser type, device type and screen size.
- An approximate region derived from your network address.
- Pages viewed and the time of your visit, in aggregate form.
Information we do not seek
We do not ask for government identification numbers, financial account credentials, health information, or any category of sensitive personal information through this website. Please do not send such information through the contact form or by ordinary email. If an engagement requires access to sensitive records, we agree a separate secure method in writing beforehand.
5. How We Collect Information
We collect information in three straightforward ways. First, you provide it when you complete the contact form, send us an email, telephone our studio, or correspond with us during an engagement. Second, our web server records limited technical information automatically as part of serving pages and maintaining security. Third, we receive information from a client when that client shares system documentation or workflow details as part of a project.
We do not purchase personal information from data brokers. We do not scrape personal information from social networks. We do not collect information through hidden means, and we do not attempt to identify individual visitors who have not chosen to contact us.
6. Why We Use Information
We use the information we collect for a small number of clearly defined purposes.
- To respond to your enquiry and to answer your questions.
- To prepare proposals, scopes and written engagements.
- To deliver and support the services we have agreed with you.
- To maintain accurate business records and invoices.
- To keep our website secure, available and free of abuse.
- To comply with applicable tax, accounting and legal obligations.
- To send you service updates where you have asked to receive them.
We do not use your information to make automated decisions that produce legal effects, and we do not build behavioural advertising profiles of our visitors. We do not sell personal information, and we do not trade it for marketing lists.
7. Legal Bases for Processing
Where the law requires us to identify a legal basis for processing, we rely on the following grounds. We process information to take steps at your request before entering a contract, and to perform a contract once it exists. We process information for our legitimate interests in operating a professional studio, answering enquiries and protecting our website, provided those interests are not overridden by your rights. We process information to comply with legal duties such as tax and accounting rules. Where we send optional marketing, we rely on your consent, which you may withdraw at any time.
Where you provide information that relates to another person, you confirm that you have the authority to share it and that the person concerned has been made aware of this policy.
10. Service Providers and Processors
Like most small professional practices, we rely on a handful of reputable vendors for email, file storage, accounting and website hosting. Each vendor is selected with care and is expected to maintain recognised security standards. Where a vendor processes personal information on our behalf, we require it to act only on our documented instructions and to apply appropriate technical and organisational measures.
During a client engagement we may recommend specific platforms as part of a systems design. Where we do so, the client remains free to choose otherwise, and the privacy practices of any chosen platform are governed by that platform own terms rather than by this policy.
11. Data Retention
We keep personal information only for as long as it serves the purpose for which it was collected, or as long as the law requires. Enquiries that do not lead to an engagement are typically removed within twenty four months. Client engagement records are kept for the duration of the relationship and for a further period afterwards to meet accounting, tax and contractual requirements.
When information is no longer needed, we delete it or render it permanently unreadable. Where deletion is not immediately possible because information sits in a backup archive, we isolate it and remove it when the archive next cycles.
12. Security of Information
We treat the security of information as a first order design concern, in the same way we treat it in the systems we build for clients. We use access controls that limit information to those who genuinely need it, encrypted connections for data in transit, reputable providers for data at rest, and regular review of the accounts and devices that can reach studio records.
No method of transmission or storage is completely secure, and we cannot promise absolute security. What we can promise is that we take reasonable and proportionate steps, that we limit what we collect in the first place, and that we act quickly if we ever become aware of a breach affecting your information. If a breach occurs that is likely to result in a risk to your rights, we will notify you and any relevant authority without undue delay, as the law requires.
13. International Data Transfers
BBCS KENNEDY LLC is based in the United States, and our primary records are held there. Some of the service providers we use may store or process information in other countries. Where information leaves your country of residence, we take steps to ensure it continues to receive an appropriate level of protection, using recognised safeguards such as standard contractual clauses where those are required.
If you are contacting us from outside the United States, please be aware that your information will be handled under United States law and under this policy.
14. Your Privacy Rights
Depending on where you live, you may hold some or all of the following rights in relation to your personal information.
- The right to be informed about how your information is used.
- The right to request access to the information we hold about you.
- The right to request correction of information that is inaccurate or incomplete.
- The right to request deletion of information we no longer need to keep.
- The right to request restriction of certain processing.
- The right to object to processing based on legitimate interests.
- The right to receive certain information in a portable format.
- The right to withdraw consent where processing is based on consent.
- The right to complain to a supervisory authority.
To exercise any of these rights, write to admin@bbcskennedy.lat with enough detail for us to identify you and understand your request. We will respond within the period allowed by applicable law, and we will not charge a fee unless a request is clearly unfounded or excessive. We may need to verify your identity before acting, so that we do not disclose information to the wrong person. We will never discriminate against you for exercising a privacy right.
15. Privacy for Children
This website and our services are intended for businesses and professional audiences. They are not directed at children, and we do not knowingly collect personal information from children. If you believe that a child has provided information to us, please contact admin@bbcskennedy.lat so that we can investigate and remove the information promptly.
16. Marketing Communications
We send service updates and occasional studio notes only to people who have asked to receive them or who have an existing professional relationship with us. Every such message includes a clear way to opt out, and an opt out request is honoured promptly. Declining marketing has no effect on the services we provide to you or on our ability to respond to your enquiries.
We do not send unsolicited bulk email, and we do not add business contacts to marketing lists without their knowledge.
17. Third Party Links
Our pages may link to external websites that we consider useful or relevant. We do not control those websites, and we are not responsible for their content or their privacy practices. When you follow a link away from our site, we encourage you to read the privacy policy of the destination site before providing any personal information.
18. Automated Decision Making
We do not subject any person to a decision based solely on automated processing that produces legal effects, or that similarly significantly affects them. Any automation we design for a client engagement is intended to carry routine work forward, not to remove human judgement from decisions that matter to individuals.
Where an engagement involves reviewing large numbers of records, we remain careful to keep a person responsible for exceptions and edge cases. We would rather slow a process down than allow a rule to decide something it was never meant to decide. If you ever believe an automated step has produced an unfair result about you, contact us and we will arrange for a human review.
19. Do Not Track Signals
Some browsers offer a do not track setting. Because this website does not carry third party advertising or cross site behavioural tracking, there is no such tracking for the setting to switch off. We honour the spirit of these signals by keeping collection to a minimum and by not building advertising profiles of our visitors in the first place.
If we ever change our approach, we will describe the change clearly and offer a genuine choice rather than a cosmetic one.
20. Data Breach Response
We maintain a simple but rehearsed plan for the possibility of a data breach. If we become aware of unauthorised access to, or loss of, personal information under our control, we investigate immediately, contain the issue, assess the likely risk to the people affected, and take steps to prevent recurrence.
Where the law requires notification, we will inform the relevant supervisory authority and the affected individuals without undue delay. Our notice will describe what happened in plain terms, what information was involved, what we have done to address it, and what steps you may wish to take. We will not hide behind vague language when a breach occurs.
21. Complaints
If you are unhappy with how we have handled your personal information, please tell us first at admin@bbcskennedy.lat. Most concerns can be resolved quickly through a direct conversation, and we would welcome the chance to put things right.
If you remain dissatisfied, you may have the right to lodge a complaint with the data protection authority in your country or region. We will cooperate fully with any such authority and will respect the outcome of a fair investigation.
22. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices, our services or the law. When we make a material change, we will revise the effective date at the top of this page and, where appropriate, provide a more prominent notice. We encourage you to review this page periodically. Continued use of our website after an update indicates that you accept the revised policy.
23. How to Contact Us
If you have a question about this Privacy Policy, a request about your personal information, or a concern about how we have handled your data, please contact us directly. We would much rather hear from you early than have a small worry grow into a complaint.
1354 W Van Buren Ave
Salt Lake City - 84104-2914
United States (US)
Email: admin@bbcskennedy.lat
Phone: +16067279416
We acknowledge every privacy request within one business day and resolve it as quickly as the circumstances allow. Thank you for taking the time to read this policy.